HubSpot Reviews by HubSpot in CRM Lead Management. 167 Reviews. compare_arrows Compare rate_review Write a Review. Over 60,000 businesses trust HubSpot for their customer relationship and marketing needs. Overall rating. With its cloud-based, customer relationship management (CRM) platform, HubSpot CRM helps companies of all sizes track and nurture leads and analyze business metrics. HubSpot offers smart lead management, sales enablement tools and … HubSpot Research also found that 60% of consumers believed customer reviews were either trustworthy or very trustworthy -- meaning that businesses that can accumulate positive reviews had a good chance of them helping a customer make a purchase decision. The customer support rep job is an entry level job and the only clear pathways available are into customer success and backline support via the product expert role. Cons: Takes some amount of training for getting hang of all features. Customer reviews. 2. All Stripe Customer Reviews Write a review. 0% complete. 145 people have already reviewed HubSpot. 3. Read 995 HubSpot Customer Reviews & Customer References. Please reach out to me at eugenia@hubspot.com - I'll be happy to connect you with your customer support team. Since 2006, HubSpot has been on a mission to make the world more inbound. Read about their experiences and share your own! 4.5. 1. Others include MailChimp, GoToWebinar, SurveyMonkey, and … These customer service software options will help you organize your company, whether you’re a startup or a seasoned business owner. 2. 82% complete. 0%. 635 in-depth HubSpot CRM reviews and ratings of pros/cons, pricing, features and more. Read about their experiences and share your own! 156 people have already reviewed HubSpot. It also boosts your customer satisfaction and lightens your agents’ load. The platform is simple … Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Hubspot has a consumer rating of 1.69 stars from 36 reviews indicating that most customers are generally dissatisfied with their purchases. HubSpot is a perfect customer relationship management software (CRM) for any business that wants to organize leads in a way that empowers its … At HubSpot, it's the latter - I've seen how each and everyone I've come across has lived the "HEART" values out and it's such a privilege to come to work some of the smartest, knowledgeable, humble folks I've known. 1. Do you agree with HubSpot's TrustScore? | Read 101-120 Reviews out of 145 HubSpot educates users on inbound marketing, and gives them the training and context they need to make full use of its features. This application helps us to distribute the leads that are being generated by social media and other sources, it allows us to create a database of prospects & clients, and help us to understand better how is the process of the sale and what insights we can address and apply them in … It also gives companies an option to combine marketing, sales and customer service, so they ensure all departments work in synergy at all stages. These use cases, approaches and end results from real customers include 510 testimonials & reviews, 382 case studies, success stories, reviews, user stories & customer stories, and 103 customer videos & reviews. Why is my quality rating not displaying? 27% complete. Hubspot is an absolute jungle and customer service, while the best in the industry, is still not quite as responsive for $800USD per month. HubSpot offers over 70 integrations to choose from, all built from HubSpot and 3rd-party vendors. 0%. The data is then presented in an easy to digest form showing how many people had positive and negative experience with HubSpot Service Hub. Read the latest user opinions and reviews for HubSpot Service Hub - Cloud-based customer service solution for firms of all sizes, free research services | Review, compare HubSpot Service Hub - Cloud-based customer service solution for firms of all sizes. The resolve to solve for our customer is really infectious. 20% complete. 27%. 5. HubSpot customer service software makes it easy to solve customer problems with speed, accuracy, and delight. Get started with free tools, and upgrade as you grow. 9% complete. Value. People consult reviews and testimonials to determine whether or not they trust a product, service, and even a seller. Features & functionality. Since its launch in 2006, HubSpot has been growing a reputation as a leading sales and inbound marketing software, helping businesses to attract new visitors, improve lead conversions, and gain endless potential customers. HubSpot is known as a maker of customer relationship management software, but it also has apps for a variety of different purposes, including HubSpot Service Hub for customer … Compare HubSpot CRM to alternative Customer Relationship Management (CRM) Software. 13%. HubSpot is being used by the Marketing team and the Sales team and can be seen by the whole organization. 9%. Based on 15 ratings. 20% complete. Get demos, trials and quotes Based on 11 ratings. 4. The job had its stress--answering customer calls without even knowing the platform--but there are great processes and resources set up to make sure you get the help you need. ... providing a simple way to connect marketing efforts (social and email) with customer management and retention. Overall rating. Today, 15,000+ customers in more than 90 countries use HubSpot’s software, services, and support to transform the … 5. 4.5. It includes ticketing & automation to keep you organized; a knowledge base so customers can help themselves; live chat & bots for faster response times; customer feedback & survey tools so you can measure customer happiness; and reporting so you can continually improve. HubSpot has truly allowed me to learn on the job. 3. Hubspot ranks 17th among CRM sites. Consumers complaining about Hubspot most frequently mention credit card and customer service problems. While Hubspot do require high setup fees and a contract, they are one of the only tools to offer a free trial. 4. I started in customer support (entry level HubSpotter) with a liberal arts degree and no tech knowledge. Pros: I like how HubSpot is easy to use and gives you insight in a very detailed manner on customer or prospect interaction history. The Top 7 Options for Customer Service Software. HubSpot is suitable for any B2B or B2C business in a variety of segments, including accounting, marketing, sales, construction, retail, real estate and more. 0% complete. I'm also forwarding your feedback to our chat team to make sure they know about the issues you described in your reviews. When a user doesn't submit a score for support and documentation (optional) it will not display on the review. Hubspot’s Service Hub—Best for Free Software and Deals The HubSpot Marketing Hub is just one component of the complete conversion and customer engagement tool available from HubSpot. Ease of use. Features. Reviews of HubSpot Sales Hub. To protect customer privacy,HubSpot does not share information on the customers who submit reviews. HubSpot is regarded as one of the standout products in its industry, and enjoys favorable reviews from most software reviewers. 13% complete. HubSpot offers a full platform of marketing, sales, customer service, and CRM software — plus the methodology, resources, and support — to help businesses grow better. We’ve listed several key features of HubSpot below. 3.3. hub spot.com. HubSpot is the world’s leading inbound marketing and sales platform. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and HubSpot Service Hub reviews across a wide range of social media sites. We signed up as a Hubspot partner A few weeks ago, initial on boarding was a bit bumpy but it’s the best solution in the market unless you have the cash for Adobe marketing stack. | Read 101-120 Reviews out of 156 HubSpot Marketing Hub is a comprehensive, feature-laden solution covering not just email marketing, but also sales, customer service, and CRM. 7-day free trial – Most marketing automation tools do a pretty bad job of mitigating the customer’s up-front risk (high setup fees, no free trials, and long contracts). 20% complete ... Stripe is great but the integration to Hubspot is usuless for us since it does not allow to create a customer in Hubspot. 82%. 2.8. This is validated by a Better Business Bureau (BBB) rating of A+. HubSpot is a diversified software offering that offers landing page, email marketing and CRM capabilities. About HubSpot CRM . There isn't a happy medium between the $50/plan and the monsterous $800/months plan. 20%. In fact, buyers read seven reviews on average before deciding to trust a business. The most popular ones according to HubSpot are Gmail, Salesforce, HelloSign, Freshbooks, Outlook, Google Calendar, Zapier, and PandaDoc. 161 people have already reviewed HubSpot. Voice your opinion today and hear what 161 customers have already said. Customer reviews and testimonials are easier to find than ever, especially with social media and online review sites. Quality ratings. Overall: I like how HubSpot is designed, the workflows, content management, social media, etc make life a lot easier. Integrate HubSpot with major cloud apps and databases with no coding ... All Skyvia Customer Reviews Write a review. 9% complete. Hubspot is the best tool for medium size agencies that target profitable companies that are ready for a growth spurt. ... HubSpot Reviews 161 • Average . Talk to our advisors to see if HubSpot Sales Hub is … Read about their experiences and share your own! 20%. 9%. 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